As a result, customers' acceptance of the ticket payout systems during field trials has been exceptional," Baldwin said. "The advent of EZ Pay™ ticket payouts allows employees additional time to interact with customers, thus increasing the overall player experience. Recent surveys indicate that 80 percent of players prefer tickets to coins. Ticket payouts provide players with the added convenience of not having to hassle with handling coins when they cash out and provide less interruption of play due to coin fills on machines. "By using ticket technology in combination with our cutting-edge Players Club loyalty programs, we will further enhance our leadership position in the gaming industry." Baldwin, President and CEO of Mirage Resorts, and the executive in charge of implementing this initiative for the Company. "MGM MIRAGE properties have developed a reputation for excellent customer service and extraordinary entertainment experiences," said Robert H. The installation of EZ Pay™ is a further enhancement to a dramatically upgraded slot product and experience just now becoming available at MGM MIRAGE through the advent of the company's new Players Club loyalty rewards system. Installation of the systems, approximately 7,000 new gaming machines and retrofits of existing compatible machines, is underway and scheduled to be completed by summer 2003. Under the agreement, MGM MIRAGE will install EZ Pay™ systems at The Mirage, New York-New York, Treasure Island, Bellagio, MGM Grand and Golden Nugget in Las Vegas Primm Valley Resorts in Nevada MGM Grand in Detroit as well as Beau Rivage in Biloxi, MS. In a move designed to enhance the guest experience at all of its properties, MGM MIRAGE (NYSE: MGG) today announced that it has entered into an agreement with International Game Technology (NYSE: IGT) to provide for ticket-in ticket-out technology using IGT EZ Pay™ ticket payouts on its slot machines throughout its major casino resorts.
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